APPLICATION AND ACCEPTANCE OF GENERAL TERMS OF SERVICE

The terms and conditions set forth below are a legal agreement between you (the Client) and SahliTech, Inc. and its associated companies. These terms and conditions shall apply to all goods and services supplied to business and clients by SahliTech, Inc.

By purchasing, using and/or receiving SahliTech products, technical support, data, repair or networking service (“Service”), you accept and agree to be bound by these SahliTech Services Terms and Conditions, as updated by SahliTech from time to time (“Service Terms”).

These Service Terms, together with the terms of your purchase receipt, comprise the entire agreement between you and SahliTech with respect to the Service and will prevail over any conflicting, additional, or other terms of any marketing collateral or other document or expression. Team Members, Employees and agents of SahliTech have NO AUTHORITY (apparent, express, implied, or otherwise) to alter or modify these Service Terms – either orally or in writing.

References herein to “SahliTech” are referring to SahliTech, Inc. and their affiliates, team members, employees or third party service providers, as the case may be. References herein to “client”, “the client” “you”, “your” or “I” are references to the person purchasing, using and/or receiving the Services which are subject to these terms and conditions.

By accessing these terms and conditions, browsing this website, the Client acknowledges that they have read, understood and agree with the terms and conditions stated including exclusions and disclaimers in respect of liability and loss arising from the supply of goods and services to “you” (the Client). “You” (the client) accept these terms and conditions, as well as all of the SahliTech terms and conditions and S.R.S. codes that apply. “You” (the client) agree to follow the terms and conditions as well as any updates, changes, modifications, revisions to our terms and conditions. It is “you” (the clients) responsibility to stay up to date with our current terms and conditions. In all situations your consent is given and you agree to follow all of our terms and conditions, these terms are legally binding and will be enforced in a U.S. court of law.

 

PREREQUISITES: All businesses require a ‘SahliTech Business Account’ to receive service. SahliTech will only provide quotes and planning without an account. To contract and preform services, sales, purchasing and all other operations / business services a SahliTech Business Account will be required, account is subject to approval.

Commission Agreement: By commissioning, contracting, contacting, doing business with SahliTech, you are entering into a contract with us. The following terms and conditions set forth are our obligations to you and what you are agreeing to.

Permissions: “You” (the client) authorize SahliTech, Inc. to perform work on the clients (company’s, owners your) IT equipment. This depends on the services requested, preformed. This may include: computers, laptops, servers, websites, VOIP systems, and more. You the Client authorize the inspection and evaluation of the equipment to determine the nature of the repairs required and provide an estimate of repair cost and the time scale involved. SahliTech, when contracted, to carry out repairs will also have the necessary permission from “You” (the Client) to replace components with new or used devices of a similar or better design and capability. “You” (The Client) also authorizes SahliTech, its employees, agents, and affiliated to receive and transport equipment to and from the Clients premises to the offices of SahliTech, Inc.

Estimated Completion Time: SahliTech will provide an estimated completion time for your IT equipment service and will contact you once work is complete. Please contact the SahliTech Support Desk if you require an updated estimated completion time. Unforeseen circumstances may have an impact on our ability to complete the repair(s) as provided in the estimate.

Impact of Upgrades: Please be advised that it is your responsibility to understand the impact of upgrades to the operating system, applications and utility software. Such upgrades can lead to incompatibilities and the possible loss of data. Computer hardware and software work together and incompatibility may not become apparent until a later date. You are responsible for contacting the manufacturer of your software regarding compatibility issues before you request any upgrades.

Liability (DISCLAIMERS AND LIMITATIONS OF LIABILITY): SahliTech cannot be held liabile for damage to your IT equipment, Data, and Property. In all situations you agree SahliTech, Inc. and all team members must be held harmless. Our liability for repairs is limited to the total price of the repairs. Be aware that certain repairs, including but not limited to virus and spyware removal, may damage software and/or data installed on your computer. This is to be expected and may require the re-installation of your operating system, programs, and data.

THE SERVICE AND ALL INFORMATION, CONTENT, OR MATERIALS INCLUDED IN OR MADE AVAILABLE AS PART OF THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS EXPRESSLY SET FORTH HEREIN, SAHLITECH MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION, CONTENT OR MATERIALS OBTAINED OR MADE AVAILABLE TO YOU THROUGH THE SERVICE. YOUR USE OF THE SERVICE AND ALL INFORMATION, CONTENT OR MATERIALS INCLUDED IN OR MADE AVAILABLE AS PART OF THE SERVICE IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SAHLITECH DISCLAIMS ALL WARRANTIES OF ANY KIND INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THE DISCLAIMERS IN THIS SECTION MAY NOT APPLY TO YOU.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SAHLITECH WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLE DAMAGES ARISING FROM THE SERVICE OR ANY INFORMATION, CONTENT OR MATERIALS INCLUDED IN OR MADE AVAILABLE AS PART OF THE SERVICE, EVEN IF SAHLITECH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS SET FORTH IN THIS SECTION WILL NOT LIMIT OR EXCLUDE LIABILITY FOR PERSONAL INJURY CAUSED BY THE SERVICE, SAHLITECH’S GROSS NEGLIGENCE, INTENTIONAL MISCONDUCT, OR FRAUD.

EXCEPT AS OTHERWISE EXPRESSLY SET FORTH HEREIN, SAHLITECH’S MAXIMUM LIABILITY TO YOU ARISING FROM OR RELATED TO SAHLITECH UNDER THESE SERVICE TERMS WILL BE LIMITED TO THE SUMS PAID BY YOU TO SAHLITECH UNDER THESE SERVICE TERMS DURING THE THREE MONTHS PRIOR TO THE TIME THE CAUSE OF ACTION AROSE. I HEREBY WAIVE ANY DATA LOSS OR MEDIA LOSS CLAIMS, WHETHER OR NOT I HAVE REQUESTED SAHLITECH ATTEMPT TO BACK UP MY DATA, AGAINST SAHLITECH AS UNDER NO CIRCUMSTANCES SHALL SAHLITECH BE LIABLE FOR ANY LOSS, ALTERATION OR CORRUPTION OF ANY DATA, OR LOSS OF ANY MEDIA FROM MY PRODUCT.

Loss of Data: Data is the most important part of a computer system because it is often irreplaceable. Due to the process of repair, data may get damaged or at worst, deleted SahliTech, Inc. and all team members will not accept liability for any loss of data as a result of computer repair request. You are responsible for backing up your own data.

You agree that prior to SahliTech performing the Service it is solely your responsibility to back-up the data, software, information or other files stored on your product.

Ownership: You must own the IT equipment that you bring in for repair(s). An exception will be made for Level 1’s or others who are authorized to represent the owner upon proof. SAHLITECH will return the IT Equipment only to it’s owner when the repair(s) are complete. You must own and demonstrate ownership of any software that is to be installed or re-installed on your computer by SahliTech by bringing in the original Software CDs and the appropriate keys and/or serial numbers.

Privacy: Our Technicians will not browse through your hard drive looking at your data; however, they may inadvertently see data during the course of their work. Please remove any personal or private files you do not want others to see. Additionally, SahliTech may be required to report illegal content including unlicensed software or data such as images or videos to law enforcement agencies if discovered.

Right to Refuse: In SahliTech sole discretion, SahliTech reserves the right to refuse work that it believes is beyond the scope of SahliTech ability or for other good cause.

Abandonment: If you do not pick up your equipment within ninety (90) days after we notify you that the requested service is complete, we will treat your equipment as abandoned. You agree to hold SahliTech, Inc. harmless for any damage or claim for the abandoned property. Any and all charges are still your responsibility. Unpaid bills will be added to your account, if bills aren’t paid account balance may be transferred to Financial Services / collections.

Scope of Work: SAHLITECH will only perform the work agreed upon when you bring your IT equipment in for repair. You must authorize, in writing, any additional work which may be required.

LAWS; INVALID TERMS: These Service Terms and any Services provided under these Service Terms will be governed by and construed in accordance with the laws of the State of Arizona, excluding its conflicts of law provisions. If any provision of the Service Terms is held by a court of competent jurisdiction to be contrary to law, then such provision shall be construed, as nearly as possible, within Arizona, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

NON-CANCELABLE: Unless otherwise stated in writing, all fees and charges are non-cancelable once service begins.

Other Agreements

Remote Agreement
Web hosting (Network) Agreement

Please fill out  the form below, or you can send an E-Mail to [email protected] or call 1-(877) 958-4898